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EAA WEB SESSION

3 Nov 2025

Addressing Class Imbalance in Machine Learning

In both life and general insurance, many predictive modelling tasks involve outcomes that occur infrequently—such as policy lapses, claims, or fraud. This leads to class imbalance, a situation where the target variable’s classes are not represented equally in the data, often with one class (e.g. policy lapse) being vastly outnumbered by the other. If not properly addressed, class imbalance can result in misleading classification models that overlook rare but critical events.

This web session will demonstrate how class imbalance in training data can be addressed with Python using a Life Insurance Lapse Prediction Case Study.

Topics Covered:

  • What class imbalance is, why it matters, and how it affects classification model performance (the ‘Accuracy Paradox’).
  • Step-by-step demonstrations using Python libraries (pandas, scikit-learn, imbalanced-learn) for data preparation, rebalancing techniques, ML model development and model evaluation.
  • A range of Rebalancing Techniques, including:
    • Oversampling (e.g. SMOTE)
    • Undersampling
    • Hybrid resampling
    • Cost-sensitive learning
  • Application of Rebalancing Techniques across a range of ML classification models, including:
    • Naïve Bayes
    • Logistic Regression
    • Decision Trees
    • Random Forests
    • Gradient Boosting
    • Neural Networks
  • A structured evaluation of rebalancing techniques, comparing their impact on model performance using metrics such as:
    • Precision
    • Recall
    • F1-score
    • ROC-AUC
    • Lift 

Participants

This web session is intended for all actuaries, statisticians and data scientists who wish to understand how to address the issue of class imbalance in Machine Learning classification applications. A basic knowledge of Machine Learning concepts and some programming skills (e.g. Python or R) are helpful prerequisites but are not necessary.

Technical Requirements
Please check with your IT department if your firewall and computer settings support web session participation (the programme Zoom will be used for this online training). Please also make sure to join the web session with a stable internet connection.

Purpose and Nature

By the end of the seminar, participants will leave with an understanding of how Python machine learning libraries can be used to address class imbalance in training data in order to improve the performance of Machine Learning classification models.  Participants will also understand how to evaluate the performance of various rebalancing techniques.

Language

The language of the web session will be English.

Lecturers

Jennifer Loftus
Jennifer is an actuary and accountant with over 20 years’ experience in the insurance industry. She is an Executive Director, Group CFO and Chief Actuary with Acorn Life in Ireland. She is also an Independent Non-Executive Director of Vhi, the Irish state-owned health insurer. Jennifer is a Fellow of the Institute and Faculty of Actuaries (UK), the Society of Actuaries in Ireland and the Association of Chartered Certified Accountants. She is a member of the IFoA Actuarial Data Science Working Group and is an active member of the Society of Actuaries in Ireland through the Data Science Committee and the Diversity, Equity, Accessibility and Inclusion Committee. Jennifer holds an MSc in Data Analytics and is an Ambassador for Women in Data Science Worldwide.
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Seminar Details
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