The work that actuaries perform plays an important role in society and in a wide variety of areas as the profession is also developing in non-traditional fields. The most common challenge in your work often refers to communicating your findings, results, ideas and arguments to various stakeholders (e.g. non-actuaries) who don’t have that technical knowledge and who look at the business from different angles.

As actuary, you feel safe in the universe of numbers and formulas and less so in the universe of words and paragraphs because you speak your own technical language. The course Communication for Actuaries will help you to improve your communication skills so you can achieve an effective communication, which will allow you to achieve your objectives and make the desired impact with your work.

Organised by the EAA - European Actuarial Academy GmbH.

The web session is suited to actuaries who have a few years of experience in their area of work and who want to improve their communication skills to bring their work to the next level.

Please note that due to the interactive character of this session a participation certificate can only be issued for the participants who attend the course in its entirety (overall 12 hours).

Maximum of 20 participants.

Technical requirements
Please check with your IT department if your firewall and computer settings support web session participation (the programme Zoom is used for this online training). Please also make sure that you are joining the web session with a stable internet connection.

The Communication for Actuaries course is tailor-made for actuaries and the situations that you encounter. It is an interactive training course that ensures that the theory is immediately applied through various exercises (e.g. exchanges in small groups, role-plays, discussions) that relate to terms or situations of your day-to-day work.

The course is designed to give you a solid foundation on the topic of communication and to practice what you learn so you can use the gained knowledge in areas that are relevant for your work. The last day offers you the opportunity to make a short presentation specific to your work for which you will be given individual feedback. At the end of the course, you will know exactly how to tackle your next communication challenge.

The overall 12-hour course covers specific topics like:

• Communication patterns/models, types of behavior/learning
• Verbal, non-verbal and written communication skills
• Virtual communication
• Presentation (as if “on stage“ and “on screen”) skills
• Discussion & Negotiation

During the web session, the participants will learn to:

• Communicate effectively a clear message to any stakeholder
• Make sure that the message is being understood (Make the „complicated“ „easy-to–understand“ to non-actuaries)
• Structure their thoughts and findings in an effective way
• Recognize which patterns/words can have the best impact for which target group
• Practice in writing, in role plays and in presenting
• Participate/lead discussions and negotiations effectively
• Use their voice in a healthy and stable way
• Increase the chance of achieving their objectives with their work
• Come across as credible, knowledgeable and constructive business partners

The communication topics 9.1.1. to 9.1.8. of the AAE Core Syllabus are sufficiently to fully covered within this course.

The language of the web session will be English.

Caroline Grégoire
Caroline Grégoire is an international mentor, coach and keynote speaker. She gathered 20+ years of experience in the (re)insurance, actuarial and risk management fields in international environments and in different leadership positions. Caroline works with leaders and managers in the finance, insurance and actuarial sectors on the communication, leadership, resilience, strategy and culture aspects of their work.
Caroline is an accomplished lecturer on the communication course of the German Actuarial Association. She was a speaker at numerous events (ICA, ECA, CERA Global Conference, The Growth Actuary Summit, International Actuaries Day, etc.). She has also collaborated with various actuarial associations in recent years. She is an associate member of the Swedish Actuarial Society (“Svenska Aktuarieföreningen”) and a member of the German Speakers Association. She is fluent in English, French, German and Swedish. See more on www.cg-four.com/en.