24 Jan 2023
Practical AI Methods in Claim Handling and Reserve Predictions
In this web session, we will introduce the methods and approaches from machine learning (ML) and artificial intelligence (AI) that support quantification, causes, and data outputs from for claims’ handling files and its unstructured information. We will focus on the creation of data from the information set that is contained in the unstructured documents through methods from optical character recognition (OCR), natural language processing (NLP), and classification and prediction models. The goal is to create sufficient new data sets that support the analysis, automated auditing, and machine-support claims handling. We will show the ideas, approaches but also practical examples and software tools. The goal is to understand how unstructured information of claims’ files is transformed to machine readable and processable data and what can be done with this new rich data set.
Organised by the EAA – European Actuarial Academy GmbH.
The web session is intended for claims handler, actuaries and other insurance professionals that are interested in application of state-of-the-art AI and ML methods to claim handling and claim auditing. No extensive or theoretical knowledge of machine learning is required.
Technical RequirementsPlease check with your IT department if your firewall and computer settings support web session participation (the programme Zoom will be used for this online training). Please also make sure that you are joining the web session with a stable internet connection.
Purpose and Nature