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17 May 2018

Webinar: Master Digital (and Mental) Transformation in Insurance

Insurance business is changing and this transformation is no ordinary evolution because it already becomes apparent that the magnitude of change is bigger and the speed, at which the change will move through the industry, will be significantly higher than ever before. It will be a fundamental change.
Present challenges and issues as well as the general opportunities and prospects of insurance business offer a promising target for start-ups as well as other new market entrants. The present processes along the value chain – from back-office to front office – and best practice offer room for improvements. No doubts about that!
The activities of many InsurTech start-ups target directly retail clients and their needs. The utilized technology is creating a pleasant situation since clients are served faster, more flexibly and more transparently – at least that is the promise of the start-ups. And how do insurance companies, the incumbents, react? What are their tactics to deal with this rising technology movement? How can they master the digital transformation?
Besides all the fuss about the latest technological trends, it also becomes apparent that the digital transformation is foremost a mental one, thus starts in our minds. It is time to break with old rules, habits and mind sets. It is time for a change.
Are you looking for a brief overview on the FinTech / InsurTech movement and the reactions of the incumbents? Are you interested in how to master the digital transformation? Then join this webinar.

Organised by the EAA - European Actuarial Academy GmbH.


The webinar is open to all interested persons. Participants need not to have any prior knowledge in the discussed field. A certain curiosity and an open mind set towards innovation and transformation of insurance business may be helpful and beneficial.

Technical requirements and test session
Please check with your IT department if your firewall and computer settings support webinar participations (the programme GoToTraining is used for the webinar). Please also make sure that you are joining the webinar with a stable internet connection. 

On 7 May, 10:00 – 10:30 CEST there will be a test session offered to all registered participants to test the software.

Purpose and Nature

The aim of this webinar is to provide insights in the present technological movement that is targeting financial services and especially the insurance industry (“InsurTech”). The webinar presents an overview on the InsurTech landscape. It covers the most recent developments and activities in the market including the measures and reactions of the incumbents. The webinar also deals with measures that may support an insurance company in finding its way through this transformation. Finally, it gives an introduction to the topic of change management.
For the avoidance of doubts, the webinar is not dedicated to show how to develop a blockchain or to discuss the source code of an app from a digital broker.


The language of the webinar will be English.


Frank Genheimer
Frank is Managing Director and Partner with New Insurance Business (Switzerland), a consulting company that offers strategic and tactical business and management consulting for insurance companies and their cooperation partners. The focus of his work is set on innovation, new business strategy, products & related investments as well as cooperation management. Frank is a regular speaker and moderator at events, seminars and workshops throughout the financial service industry. Before he started his career as consultant, he worked within European life insurance industry for about eleven years.

Participant Feedback

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