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3 May 2017

Webinar: Digital Transformation of Insurance Services

Thanks to several issues on different levels, insurance business is in a transition process. This transformation is no ordinary evolution because it already becomes apparent that the magnitude of change is bigger and the speed, at which the change will move through the industry, will be significantly higher than ever before.

It will be a fundamental change or at least a revolution. In this conflict situation, the technology movement steps into the market of insurance services. Present challenges and opportunities of insurance business offer a promising target for FinTech & friends – from back-office to front office. Technology will fuel this transformation in insurance business.

FinTech / InsurTech activities target directly retail clients and the used technology is capable of creating a pleasant situation since clients will be served quicker, more flexibly and more transparent – at least this is the promise.

And how do insurance companies react? What are their strategies and tactics to deal with this movement? What are the latest news and activities in the InsurTech area?

Besides all the technological things, it becomes apparent that the digital transformation is foremost a mental transformation, thus starts in our minds. It is time to break with old rules, habits and mind sets.

Are you looking for a brief overview on the FinTech / InsurTech movement and the reactions of the incumbents? Then join this webinar.

Organised by the EAA - European Actuarial Academy GmbH.


The webinar is open to all interested persons. Participants need not to have any prior knowledge in the discussed field. A certain curiosity and an open mind set towards innovation in insurance business and in general towards the tech movement may be helpful.

Technical requirements and test session
Please check with your IT department if your firewall and computer settings support webinar participations (the programme GoToTraining is used for the webinar). Please also make sure that you are joining the webinar with a stable internet connection. 

On 26 April, 10:00 – 10:30 CEST there will be a test session offered to all registered participants to test the software.

Purpose and Nature

The aim of this webinar is to provide some insights in the present technological movement that is targeting financial services. It presents an overview on the FinTech / InsurTech landscape and discusses potential threats, issues, opportunities and side effects from the perspective of the insurance industry. The webinar also captures the most recent developments and activities of some insurance companies regarding FinTech / InsurTech and it covers the advent of fully digital insurance companies.

For the avoidance of doubts, the webinar is not dedicated to show how to develop a blockchain or to discuss the source code of an app from a digital broker.


The language of the webinar will be English.


Frank Genheimer
Frank is Managing Director and Partner with New Insurance Business (St. Gallen, Switzerland), a consulting company that offers strategic and tactical business and management consulting for insurance companies and their cooperation partners. The focus of his work is set on (disruptive) innovations, new business strategy, products & related investments as well as cooperation management. Frank is a regular speaker and moderator at events, seminars and workshops throughout the financial service industry. Before he founded New Insurance Business in 2015, he worked within European life insurance industry for more than ten years, with sound experience in the markets of Germany, Switzerland, Austria, Spain and Italy. Frank is member of the German Actuarial Association (DAV), the Swiss Actuarial Association (SAV) and the German Association of Insurance and Financial Mathematics (DGVFM) as well as member of Actuarial Sciences for Africa (ASA).

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